Home / Services / Website Maintenance & Support
Website care plans that keep your site secure, fast and up to date
Updates, backups, security monitoring and support time each month. You focus on your business while we look after your website.
- Tailored to your goals
- Transparent scope and timelines
- Built with SEO in mind
What we focus on
Illustrative focus areas. Your plan is based on your own audit.
A website needs regular care
Outdated plugins and themes are one of the most common causes of hacked or broken websites. A maintenance plan keeps everything updated, backed up and monitored, with support on hand when you need a change.
You may need Website Maintenance and Support if…
- Plugins and themes have not been updated in months
- You have no recent backup of your site
- You worry about security or have been hacked before
- Small changes wait weeks for a developer
- You do not know if your site goes down
Everything covered in our Website Maintenance & Support service
Updates
WordPress core, plugins and theme updates tested and applied safely.
Backups
Regular off-site backups with restore when needed.
Security monitoring
Malware scanning, firewall rules and login protection.
Uptime monitoring
Alerts if your site goes down, with quick investigation.
Speed checks
Regular performance checks and fixes.
Support time
Monthly time for content updates and small changes.
How we deliver Website Maintenance & Support
Onboard
We review your site, hosting and plugins and set up monitoring.
Secure
Backups, security tools and updates put in place.
Maintain
Regular updates, checks and support requests handled.
Report
A monthly summary of updates, checks and work completed.
What we track and report on
You always know what we did, what changed and what comes next. Reports are written in plain English and tied to your business goals.
Deliverables you receive
- Site health onboarding
- Scheduled updates and backups
- Security and uptime monitoring
- Monthly support time
- Monthly care report
Website Maintenance & Support plans
Every plan is scoped and quoted after a free consultation, so you only pay for what your site needs.
Care
Essential protection for brochure sites.
- Monthly updates
- Weekly backups
- Security and uptime monitoring
- Monthly report
Care Plus
For business sites that change often.
- Everything in Care
- Daily backups
- Speed checks
- Monthly support time
Priority
For stores and busy sites.
- Everything in Care Plus
- Priority response
- More support time
- Quarterly health review
Website Maintenance & Support FAQs
Which websites do you maintain?
Mainly WordPress, including Divi, Elementor and WooCommerce sites. Ask us about other platforms.
What if an update breaks something?
We back up before updates and roll back or fix any issues straight away.
Do I need to move hosting?
No. We can work with most hosts, and can recommend better hosting if needed.
How quickly do you respond?
Response times depend on the plan, with faster priority support on higher plans.
Can unused support time roll over?
Plan terms are agreed upfront, and we keep things flexible where we can.
Services that work well together
Website Speed Optimisation
Core Web Vitals, caching and image fixes for a faster, smoother site.
Website Design & Development
Fast, responsive, SEO-ready websites on WordPress, Divi, Shopify and more.
Technical SEO
Crawling, indexing, redirects, schema and site structure fixed so Google can read every page.
Let us talk about your next project
Tell us what you need and we will come back with a clear plan, timeline and quote. No obligation.